Fairview Health Services is looking for a Pathology Reporting Specialist at University of Minnesota Medical Center-East Bank. Monday-Friday, 8:00AM-4:30PM.
The Pathology Reporting Specialist (PRS) performs a variety of tasks in assistance to pathologists and other allied healthcare providers. Is accountable for ensuring accuracy and completeness of all documents, tests ordered, billing entry, and billing audits. Tasks include data input and control of consult cases, research requests, administrative documents, and anatomic pathology quality assurance program material. Responsibilities also include: coordinating patient case correspondence/materials, ordering tests and stains for cases, answering telephones and providing related follow-up and resolution, participation in process improvement which includes data collection, and coordinating case conference materials. PRS must be highly organized, efficient, and multifunctional with ability to work independently as well as in a team. Has excellent written and oral communication skills and customer service skills. Possess a strong knowledge of pathology ordering, resulting, and billing practices. The PRS collaborates with the customers of the laboratory to promote patient and provider experience. The PRS works independently under general supervision.
Follow all department standard operating procedures.
As needed, serves as a resource and mentor to others by training, educating, and mentoring both new and existing members of the department.
Is able to trouble shoot and resolve problems as they present themselves. Seeks assistance appropriately for problems or unusual situations outside their training or experience.
Consistently implement and adhere to the laboratory customer service standards. The standards include maintaining confidentiality, promoting teamwork, successful communication and conflict resolution. This may include:
Explaining test procedures when applicable to clinicians in a manner geared to gain their confidence and cooperation
Follow and adhere to laboratory SOPs, quality assurance, and performance improvement and compliance programs. Demonstrates competency and compliance with all regulatory agency policies
Organization Expectations, as applicable:
Demonstrates ability to provide care or service adjusting approaches to reflect developmental level and cultural differences of population served
Partners with patient care giver in care/decision making.
Communicates in a respective manner.
Ensures a safe, secure environment.
Individualizes plan of care to meet patient needs.
Modifies clinical interventions based on population served.
Provides patient education based on as assessment of learning needs of patient/care giver.
Fulfills all organizational requirements
Completes all required learning relevant to the role
Complies with all relevant laws, regulation and policies
Performs other duties as assigned.
Associate degree or 24 credits college coursework
Other Required Skills
Must be proficient with office suite products and skilled with general computer applications.
2 years of laboratory, medical transcription, or administrative coordinator
Together with the University of Minnesota and University of Minnesota Physicians we have created M Health Fairview. M Health Fairview is the newly expanded collaboration among the University of Minnesota, University of Minnesota Physicians, and Fairview Health Services. The healthcare system combines the best of academic and community medicine — expanding access to world-class, breakthrough care through our 10 hospitals and 60 clinics.Fairview Health Services (fairview.org) is an award-winning, nonprofit health system providing exceptional care across the full spectrum of health care services. Fairview is one of the most comprehensive and geographically accessible systems in the state, with 10 hospitals—including an academic medical center and long-term care hospital—serving the greater Twin Cities metro area.Its broad continuum also includes 60 primary care clinics, specialty clinics, senior living communities, retail and specialty pharmacies, pharmacy benefit management services, rehabilitation centers, counseling and home health care services, medical transportation, an integrated provider network and health insurer PreferredOne. In partnership with the University of Minnesota, ...Fairview’s 32,000 employees and 2,400 affiliated providers embrace innovation to drive a healthier future through healing, discovery and education.