The Patient Access Scheduler II is a first line representative of Imaging Services, provides assistance for the proper functioning of the department including processing of new orders, image management, report distribution, scheduling of all Radiology procedures and examinations, utilizes all computer systems relevant to job duties, interacts with patients, physicians, customers and all other persons who present to Radiology.
This position is responsible for coordinating communication activities between radiologists, radiology staff and other departments, nursing personnel and other caregivers, patients, visitors and other customers. It is accountable for maintenance of patient records that apply to the Radiology department and order entry of scheduled or walk in patients. Record maintenance includes but is not limited to uploading patient medical records to PACS, downloading patient medical records for check out or sends out to other facilities, sending radiology reports to the patient or physician’s offices as requested and appropriate.
In addition, performs Radiology Scheduling for all Radiology procedures and exams utilizing all computer and telephone systems necessary for this function.
This position requires the full understanding and active participation in fulfilling the mission of Saddleback Memorial Medical Center. It is expected that the employee demonstrate behavior consistent with the core values. The employee shall support Saddleback Memorial Medical Center’s strategic plan and the goals and direction of the performance improvement plan. The employee will also be expected to support all organizational expectations including, but not limited to: Customer Service, Patient’s Rights, Confidentiality of Information, Environment of Care and MemorialCare initiatives.