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Radiology Partners

United States - Nationwide

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Southern California Permanente Medical Group

Pasadena, California

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Indiana University Health

Indianapolis, Indiana

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LifeStance Health

Bridgeville, PA

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Baylor Scott & White Health

Burnet, Texas

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Summit Health, Part of VillageMD

Glendale, Arizona

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LifeStance Health

Corona, CA

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CommonSpirit Health Mountain Region

Centennial, Colorado

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CommonSpirit Health Mountain Region

Colorado Springs, Colorado

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Marshfield Clinic Health System

Marshfield, Wisconsin

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Trinity Health

Fort Lauderdale, Florida

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Baylor Scott & White Health

Roanoke, Texas

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ChristianaCare

Newark, Delaware

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CommonSpirit Health Mountain Region

West Jordan, Utah

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ChristianaCare Health System

Newark, Delaware

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University of Maryland Medical System

Largo, Maryland

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Veterans Affairs, Veterans Health Administration

Biloxi, Mississippi, Mississippi

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Veterans Affairs, Veterans Health Administration

San Antonio, Texas, Texas

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Contact Center Spec 1
JOB SUMMARYThe Contact Center Specialist 1, working under close supervision, responds to routine inbound phone calls, emails, and electronic requests to assist as front-line help for product and/or service requests. This may include, but is not limited to, technical help, answering questions, registering new patients, scheduling healthcare appointments, providing financial clearance, handling complaints, troubleshooting problems, and providing information on behalf of the institution. ESSENTIAL FUNCTIONS OF THE ROLEResponds to, and resolve routine inquiries, complaints and concerns through inbound phone calls, emails and electronic requests. Ensures a positive and exemplary experience with all customers by focusing on


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