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Coordinator, Community Experience
OVERVIEW The Community Experience Coordinator is a shared support role that provides customer service and support to ensure positive experiences for individuals communicating with The Beryl Institute and Patient Experience Institute. LOCATION Nashville, TN or Dallas, TX (Virtual position – will work remotely with periodic in-person meetings) KEY RESPONSIBILITIES Community Experience – The Beryl Institute Answer inbound calls and info box emails and serve as a one-stop resource for member/non-member questions Provide timely, helpful and accurate customer service, including email, telephone and written communications Service individual members including invoice cre


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