Quality & Organizational Excellence Specialist in Morrisville, NC for UNC Health

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Quality & Organizational Excellence Specialist

Description Become part of an inclusive organization with over 40,000 teammates, whose mission is to improve the health and well-being of the unique communities we serve.Summary:Provides quality and organizational excellence through support of process improvement initiatives. Utilize quality and process improvement tools, methodologies and technologies to solve business problems and enhance operations.Responsibilities:1. Customer Service-Displays a genuine interest in user's issues and willingness to get involved. Responds promptly and provides frequent updates to keep the user informed of status. Uses diplomacy when saying "no" or redirect when appropriate without causing distress.2. Measurement & Analysis Identifies a busine

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