Bethlehem, Pennsylvania
Poughkeesie, New York
Saint Louis, Missouri
West Allis, Wisconsin
Indianapolis, Indiana
Hot Springs, South Dakota
Bethlehem, Pennsylvania
Posted: 09-May-26
Location: Phoenix, Arizona
Type: Full Time
Categories:
Internal Number: 1018658
Position Summary
Our Neonatology outpatient unit is hiring an Ambulatory Operations Coordinator. The position requires strong operational coordination skills, including scheduling, meeting coordination, Outlook/calendar management, and administrative support in a fast-paced ambulatory environment. Candidates should be comfortable supporting multiple providers and clinic locations while maintaining efficient workflows and high customer service standards. Experience with provider credentialing or credentialing support is preferred.
Successful candidates will be proactive, detail-oriented, and able to anticipate leadership and operational needs independently. This position will be focused on supporting the administrative needs of the clinics across the valley. The schedule is Monday through Friday working four 10-hour shifts, and offers a hybrid schedule once fully trained, and has demonstrated ability to work independently, and performance.
Under the direction of a manager or director, the Ambulatory Operations Coordinator is responsible for the oversight of the day-to-day activities of multiple providers, medical professionals, and/or ambulatory support staff for assigned department(s). Ensures efficient and effective workflows at all locations where assigned departments practice in accordance with customer service and quality standards. Maintains appropriate staffing levels and monitors daily assignments, productivity, and duties. Counsels and coaches support staff as appropriate and escalates issues to management as necessary.
Education
- Associates degree in healthcare, business or related field OR a combination of education and related experience. (Required)
Experience
- Four or more years of experience in a healthcare setting, including outpatient clinical and/or administrative operations. (Required)
- 6 months or more previous leadership, supervisor, or project/program management experience. (Preferred)
Special Skills
- Knowledge of medical terminology, ICD/CPT codes, and understanding of HIPAA privacy laws. (Required)
- Basic knowledge of electronic medical record systems (scheduling, documents management, etc.) (Required)
- Excellent customer service skills, both written and verbal. (Required)
- Ability to work effectively and professionally under pressure and proficient at issue resolution. (Preferred)