Overview

Job Title

Radiology Reading Room Assistant / Clinical Admin Assistant

Department

Radiology

Location

Methodist Hospital - Radiology

Position Summary

Provides advanced administrative and operational support while overseeing Reading Room Assistant team workflows, staffing, reporting, and training.

Work Schedule

• Hours: Evening/Night and rotating weekends

• Coverage Requirements: holidays worked when scheduled on a weekend

Hybrid Work Option

• Eligible after six (6) months, contingent upon successful completion of training, demonstrated competency, and operational approval. At least 1 remote workday

Essential Duties and Responsibilities

• Ensure shift coverage

• Responsible for working with manager and supervisor for onboarding, coaching and maintaining competency for all team members

• Run daily, weekly, and monthly reports as needed

• Report workflow gaps to leadership

• Triage incoming calls and facilitate timely, accurate communication among radiologists, clinical personnel, and support teams

• Monitor and manage the Radiology task board to support efficient workflow and prioritization

• Provide operational support to radiologists, including assistance with reports, images, and basic IT-related issues

• Maintain reading room readiness and provide coverage as needed to support continuity of operations

• Provide basic administrative and technical support to leaders and departmental teams

• Identify, troubleshoot, and resolve routine administrative and technical issues as they arise

• Adhere to departmental policies, confidentiality standards, and regulatory requirements

Performance Expectations

At 3 Months:

• Independently performs core job responsibilities such as staffing coverage and reports

• Meets established response time and coverage standards

At 6 Months:

• Demonstrates consistent accuracy and reliability

• Communicates effectively with multidisciplinary teams

• Provides dependable coverage and begins contributing to process improvement initiatives

At 12 Months:

• Recognized as a trusted and dependable team member

• Demonstrates near-perfect execution of job duties

• Actively contributes to workflow optimization and improved patient experience

Required Knowledge, Skills, and Abilities

• High School Diploma/GED is required.
• Requires 4-6 years of relevant administrative experience in a healthcare or complex organizational setting.
• Requires experience supporting senior leaders and managing sensitive information.
• Experience with a matrix organization and complex work environment is a plus.
• Requires advanced proficiency in MS office (Word, PowerPoint, Excel).
• Requires proficiency in EMR and medical terminology for clinical care focused positions.

Physical and Work Environment Requirements

• Ability to sit or stand for extended periods

• Ability to manage multiple tasks simultaneously in a fast-paced clinical setting